Terms of Service
Last Updated: 12 October 2026
1. Acceptance of Terms
By accessing or using MintLoop ("Platform"), you agree to be bound by these Terms of Service ("Terms"). You must be at least 18 years old to use our services. If you do not agree to these Terms, please do not use the Platform.
MintLoop is operated by its founder, an individual based in Hyderabad, Telangana, India (MintLoop is not yet a registered company).
2. Description of Service
MintLoop is a software platform that provides infrastructure for WhatsApp community managers ("Creators") to manage subscriptions, payments, and member access.
We are a facilitator only. MintLoop is not a financial, investment, legal, or medical advisory service. We do not create, control, or endorse the content provided by Creators in their groups.
3. Creator Responsibilities
If you use MintLoop as a Creator, you acknowledge and agree that:
- You are solely responsible for the content, advice, and promises you make to your members.
- You must comply with all applicable laws and regulations, including sector specific regulations (e.g., SEBI regulations for trading tips, medical guidelines for health advice).
- You represent that you have the legal right to charge for access to your content.
- You will not use MintLoop for any unlawful or prohibited purpose.
4. Payments, Fees and Settlements
- Processing: All payments are processed securely via Razorpay. You agree to be bound by Razorpay's Terms of Service.
- Member payments: Payments from your members go directly to your own Razorpay account (connected via Razorpay OAuth or your own Razorpay keys). MintLoop does not hold member money at any point.
- Plans and platform fees: MintLoop offers three plans — Starter at ₹0/month plus a 10% platform fee on each member payment, Growth at ₹299/month plus a 1% platform fee, and Pro at ₹999/month with no platform fee.
- Invoicing: Growth and Pro plan fees are charged monthly through a Razorpay subscription. Platform fees (and any plan fee not covered by a subscription) are invoiced monthly via Razorpay; invoices are issued early in the month and are due on the 7th of that month.
- Overdue invoices: If an invoice is still unpaid 7 days after its due date, you will not be able to create new groups until it is paid. Your existing groups keep working and your members can keep paying during this time.
- Settlements: Payments settle directly to your Razorpay account, subject to Razorpay's settlement schedules and deduction of applicable fees and taxes.
5. Refunds and Disputes
MintLoop serves as the technical platform and does not hold member funds. Refunds to members are issued by the Creator (from MintLoop or directly in Razorpay); when a member payment is refunded, MintLoop reduces or credits back the platform fee it charged on that payment. Generally, refunds are otherwise at the discretion of the Creator, except in cases of technical error (e.g., double billing). You agree that MintLoop is not liable for disputes regarding the quality or delivery of the Creator's content. Creators must have a clear refund policy for their members.
6. Prohibited Activities
You may strictly NOT use MintLoop for:
- Illegal gambling, betting, or lottery schemes.
- Ponzi schemes, multi level marketing (MLM), or "get rich quick" scams.
- Hate speech, violence, or content that promotes discrimination.
- Adult, obscene, or pornographic content.
- Spamming or sending unsolicited bulk messages in violation of WhatsApp policies.
Violation of this policy will result in immediate account termination without refund.
7. Platform Compliance (WhatsApp and Razorpay)
- WhatsApp: You must comply with WhatsApp's Terms of Service and Commerce Policy. MintLoop is not liable if your WhatsApp account is banned or restricted due to your activity.
- Razorpay: You agree to comply with Razorpay's Acceptable Use Policy. You must obtain necessary consents from your customers to share data with Razorpay for processing.
8. Intellectual Property
MintLoop owns all rights, title, and interest in the Platform, brand, and software. Creators retain ownership of their own content but grant MintLoop a limited, non exclusive license to process and transmit such content as necessary to provide the Service.
9. Limitation of Liability
To the maximum extent permitted by Indian law, MintLoop shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill. We do not guarantee specific earnings, subscriber numbers, or 100% uptime. Our total liability is limited to the fees paid by you to MintLoop in the 3 months preceding the claim.
10. Termination
We reserve the right to suspend or terminate your access to MintLoop at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for non payment of fees.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.
12. Contact
For legal inquiries or questions about these Terms, please contact us at mintloop.help@gmail.com.
